WEBSITE PRIVACY POLICY

Last Updated 24th October 2023

This Privacy Policy applies to all personal information collected by Optible AI (Optible Ventures Pty Ltd) (collectively referred to as “we”, “us”, “our” and “Optible”) through the website located at https://optible.ai . We may periodically update this policy in accordance with operational or legislative requirements and changes. If you wish to receive updates please contact us using the details provided in clause 12.

1. What is Personal Information?

The Privacy Act 1988 (Cth) currently defines Personal Information as information or an opinion about an identified individual or an individual who is reasonably identifiable:

  • Whether the information or opinion is true or not; and

  • Whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will generally not be classified as Personal Information and will not be subject to this privacy policy.

2. What kinds of Personal Information do we collect?

The specific Personal Information we collect from you will depend on your interactions with the Optible website. This may include:

  • Contact details such as your Name, Phone Number, Email Address.

  • Personal Information collected from forms, applications, inquiries or feedback relating to our services.

3. How we collect your Personal Information

We may collect Personal Information from you in the following ways:

  • Directly from you whenever you input such information into the website (such as forms and applications);

  • We request your Personal Information when it is reasonably necessary for the activities in which you are seeking to engage in.

Optible will only collect Personal Information by lawful and fair means, including by telephone, by letter, by email, or through the completion of online forms and applications.

4. Why we collect Personal Information

The purpose of collecting Personal Information is to provide the best service experience possible on the website. We customarily disclose Personal Information to our service providers who assist us in operating the website. Your Personal Information may be exposed periodically to maintenance and support personnel acting in the normal course of their duties.

5. Direct marketing

By using our website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if we have collected such information directly from you. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material is of a type you would reasonably expect, and includes a simple opt-out of receiving further communications of this nature.

6. Cookies and analytics

We employ tracking technologies on our website to gather analytics and monitor user activities. We generally do not collect Personal Information through this technology, however we may be able to view your IP address and device information.

You may be able to change the options regarding your cookies setting via your browser.

7. Data sharing, retention and third-party access

For in- depth detail on how we approach data sharing, our retention periods and practices, and our third-party access, please see our Data Security policy.

8. Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us using the details provided in clause 12.

9. Security

Our databases are isolated and can only be accessed using the dedicated service for each database. We use Personally Identifiable Information to communicate users through our system whilst safeguarding personal details. These measures are used protect personal information from unauthorised access and disclosure.

10. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us using the details provided in clause 12. All complaints will be considered by our CTO and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the issue. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

11. Overseas transfer

Your Personal Information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your Personal Information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.

12. How to contact us about privacy

If you have any queries, require access to your Personal Information, or have a complaint about our privacy practices, please contact us: support@optible.ai.